The assignment of this project was to create a high level 3D environment with a strong user experience for a new vodafone mobile phone demo. New clients should be gained, present ones reassured and kept. In phase 2 the whole purchase process will be integrated in an 3-D environment.
When INDG Amsterdam called me for support they had developed some outlines of how to present the new mobile phone, but all the rest was still to be done. So we started to develop a concrete concept – determining what was an important product info and what wasn’t – to be able to create an overall exciting product experience.
Step 2 and second challenge was to design a new 3D mobile phone interactive presentation. That had to be fun and entertaining enough to make people stay tuned instead of clicking away. Client approved and decision was made to spread this first ever dutch mobile provider presentation worldwide.
Client
Service
Product
Duration
Vodafone
Design concept
High end user experience
Interaction design
User interface design
Interactive prototypes
Responsive website
6 months
Everyone who wants to immigrate to the Netherlands or needs a working permit has to go through the IND. The IND strives to help and support the applicants for an asylum or working permit as good as possible with their digital services. One of them is the ‘My account’ where applicants can see apply for their asylum of permit and condult their status.
The realisation of this platform was a very complex process, because there are a lots of possibilities and exceptions to make the right desicions. There are also a lot of asylum seekers who have only a little knowlege how to use digital services.
To make sure that we can serve as much immigrants as possible we tested the new platform on the counters of the IND to optimize the final result.
Client
Service
Service
IND
Workshops / Interviews
Agile / scrum method
User Experience Design
Agile / scrum method
User Experience Design
Interaction design
User interface design
Interactive prototypes
User testing
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